Food items
Papad is a food product, so we cannot accept returns once an order has been delivered, unless it arrived damaged or incorrect.
Damaged or incorrect orders
If your order arrives damaged, or is not what you ordered, message us on WhatsApp within 48 hours of delivery with your order ID and clear photos of the package and the product.
After checking, we will offer a replacement or a refund for the affected items.
Cancellations
You can cancel free of charge any time before your order is dispatched. Message us on WhatsApp with your order ID.
Refunds
Approved refunds are sent to your original payment method. The time they take to reach you depends on your bank or payment provider.